OLX Customer Feedback Survey

(OLX is offering a chance to win a prize in accordance with the Survey Competition T&Cs)

By entering this competition, you – the contestant – agree to be bound by the below terms:


This contest is promoted by OLX B.V., a limited liability company incorporated under the laws of The Netherlands with its head office at Taurusavenue 105, 2132 LS Hoofddorp, The Netherlands ( “OLX”, “us”, “we” or “our”).

Competition Period: The competition runs from 7 October 2019 to 11 October 2019.

No entry fees:

There are no entry fees to participate in the competition, and no charges imposed by OLX involved.


The prize is 1 of 10 FREE Featured Ad Packages with OLX (Each Featured Ad package consists of 10 Featured Ads). 

Who can enter:

You are entitled to participate in this competition if you are a natural person who is a South African resident and at least 18 years old with a valid South African ID document. You may NOT participate if you are a supplier of goods or services in connection with this competition, or if you are a director, member, partner, employee, agent of, or consultant to OLX or any other entity directly or indirectly controlling or controlled by OLX, or if you are any of the aforementioned persons’ spouse, life partner, parent, child, brother, sister or business partner.

Invitations to participate in a Survey are unique to the user and should not be shared or forwarded to any third parties. Doing so may invalidate any previous entries into the Competition associated with that Survey.

How to enter:

To participate in this competition, complete the OLX Customer Feedback survey, before the competition date, and indicate that you would like to take part in the competition by providing your contact details at the end of the survey.

How many times you can enter:

You can only enter once.

Determination of winner:

The winner will be chosen via random draw, from all the valid entries received from eligible participants. OLX’s decision is final and no correspondence will be entered into with any contestants in relation to the determination of the winners.


In order to be eligible to participate in the competition, the user must have completed the applicable survey within the specified time frame; have answered all questions in the survey; have consented to participate in the competition by providing the necessary contact details; not be an employees, partner or relative of a OLX employee; and only have completed the survey once.

Announcement of winner:

The winner will be announced at 4pm on the closing date. No entries will be accepted after that. We will notify the winner using the contact details provided. We will attempt to contact the winner at least 3 times, but if we are unable to contact her, she will forfeit her prize and we reserve the right to allocate the prize to another contestant.

Verification of winner:

We may require the winners to provide us with information as we may reasonably require in order to verify the winners’ identity and compliance with these terms, and to process and/or facilitate the winners' acceptance and/or use of the prize (including his/her ID document etc.). We reserve the right to refuse handing over the prize to a potential winner who refuses to, or cannot provide sufficient documentation to verify his/her identity. Should the winner fail to accept delivery of the prize, the winner will forfeit the prize and we reserve the right to award the prize to another eligible contestant. You may not win the prize if it is unlawful to give such prize to you and if you do win the prize under such circumstances, you will forfeit it. The winners may be asked to participate in marketing activities, including by having his/her photograph taken, but she will be entitled to decline to do so.

Use of personal information:

You agree to OLX making use of your personal information, such as your name, phone number, e-mail, bank details and physical address and to the use of your profile picture on Facebook and Twitter, as provided to OLX by yourself or as available from your profile on Facebook and Twitter. Your personal data will be available exclusively for the Promoter's, its affiliates and subsidiaries' marketing purposes and, by participating in the competition, you expressly consent to the transfer, storage and processing of the data in South Africa.

Unforeseen events:

In the event of unforeseen circumstances or causes beyond our reasonable control, we reserve the right to cancel this competition, or to change the rules at our discretion, or to change the prize at any time without notice, unless and until such time as the winners are notified.